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Return Policy

*BLACK FRIDAY, SMALL BUSINESS SATURDAY, and CYBER MONDAY SALES are Final Sale and are not eligible for returns or exchanges. 

RETURN POLICY

Returns are eligible for store credit only.  

*We will happily accept returns on new/unworn clothing with the original tags attached within 14 days from when your order was received. 

Please email us at info@monikarosesf.com and include your order number BEFORE you ship back your items. 

*Orders not eligible for returns:

  • Pop-up shop purchases are final sale. 
  • International orders are final sale. 
  • Sale and clearance items are final sale. 

A few more details:

  • Shipping costs are non-refundable. Customers are responsible for return shipping costs.

  • We highly suggest using a trackable shipping label when sending back your items as we are not responsible for lost or stolen packages. 

  • Once we receive and inspect your returned item(s), you will receive store credit in a form of a gift card within 1-2 business days.